Ordering and Payment

How do I place an order on mytalia.com?

Ordering on mytalia.com is easy and safe. Once you have found the item you would like to purchase, click on the "ADD TO SHOPPING BAG" button to place it in your Shopping Bag. Follow the directions through the checkout process to complete your order.

Your order will not be placed until the very end of the checkout process, when you will be asked for your credit card information.

Is it safe to place an order on mytalia.com?

Yes, it is safe to order on mytalia.com. We use industry-standard encryption technologies when transferring and receiving customer data exchanged with our site server.

Do you offer any discounts or promotions?

Very rarely, given our direct-to-consumer fair pricing model. But when we do, we always give our newsletter subscribers the heads-up.

Will I be charged sales tax on my purchase?

TALIA is required by law to charge state and local sales tax for orders shipped to states where we conduct business. Therefore, all mytalia.com online and phone orders will include sales tax where such taxes are imposed by the destination state. Applicable sales tax will be added for deliveries within the following states: NJ, DE

What forms of payment do you accept?

We accept all major credit cards and PayPal on online orders.

How can I check the status of my order?

Easy – just log into your TALIA account on the website, and under ‘my orders’, select ‘view your order history’.

Can I change or cancel an order?

Of course. Simply email us at [email protected] with your order number.

We also offer a 30-day, no-questions return policy, so you’ve got complete peace of mind.

Is my purchase covered by a warranty?

Sure! TALIA warrants that all products purchased online at mytalia.com, are of superior quality and free from material or workmanship defects, provided they are subject to normal use. TALIA will repair or replace, in accordance with the provisions of this warranty policy, any TALIA product during one year from the date of purchase if it is determined that the product has a material or manufacturer defect.

This warranty does not cover damage to TALIA products caused by accident, misuse and abuse, modification, attempted repair, negligence after purchase and ordinary wear and tear.